To provide complete and accurate information concerning your health, when appropriate to your care/services.
To inform a staff member as appropriate, of your health history, including past hospitalization, illnesses, injuries, etc.
To participate as needed and as able, in developing, carrying out and modifying your home care service plan, such as properly cleaning and storing your equipment and supplies.
To be familiar with safety information provided and actively participates in maintaining a safe environment in your home.
To request additional assistance or information on instructions, plan of care you do not fully understand.
To notify your health care provider when you feel ill or encounter any unusual physical or mental stress or sensations.
To notify ESP Healthcare Group, LLC if you will not be home at the time of scheduled home visits.
To notify ESP Healthcare Group, LLC prior to changing your place of residence or telephone number.
To notify ESP Healthcare Group, LLC if you are encountering problem with equipment or service.
To notify ESP Healthcare Group, LLC if you are to be hospitalized or if your physician modifies or ceases your home care prescription.
To make conscious effort to properly care for equipment supplied and to comply with all other aspects of the home care plan developed for you.
To notify ESP Healthcare Group, LLC of denial and/or restrictions of the ESP Healthcare Group Privacy Policy.
To notify ESP Healthcare Group, LLC of any change of insurance.
To notify ESP Healthcare Group, LLC of any change in physician that affects your care as it relates to your equipment.
To promptly return the signed Equipment Delivery Ticket to acknowledge receipt of equipment or supplies delivered.